ISO 9001 outlines the processes, procedures, and roles for attaining quality objectives and policies. The caliber of an auditor is crucial to the performance of companies and, ultimately, to the success of the management system.

Upon completing the ISO 9001 course, you will:
- Understand the purpose and benefits of a QMS
- Understand the content and relationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011
- Learn the terminology used in ISO 9001
- Learn the seven principles of quality management
- Know high-level structure with PDCA
- Understand clauses 1 to 10 with examples
- Learn the benefits of third-party certification of a QMS for organisations and stakeholders
- Explore the development and application of the ISO 9000 series of standards
- Understand the auditor’s role in assessing an organisation’s ability to meet customer, statutory and regulatory requirements applicable to the product and the organisation’s requirements